Privacy Policy

ELH Horse Properties

Effective Date: September 15, 2026

ELH Horse Properties ("ELH Horse Properties," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or communicate with us by phone, text message, or email.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or contact us directly:

Contact information: name, phone number, email address, and mailing address

Property preferences: information about the type of property, location, budget, or equestrian facility needs you share with us

Communication records: messages, inquiries, or form submissions you send us, and records of calls, texts, or emails exchanged with us

Technical information: IP address, browser type, device information, and website usage data collected automatically through cookies or similar technologies

We do not knowingly collect information from children under 13, and our services are not directed to children.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request

Communicate with you about properties, listings, and real estate services

Send you appointment reminders, updates, and follow-up communications

Improve our website and the services we offer

Comply with legal and regulatory obligations

3. SMS / Text Messaging Communications

If you provide your mobile phone number and opt in to receive text messages from ELH Horse Properties, you may receive messages related to your inquiry, property updates, appointment reminders, and follow-up communications.

Consent: By submitting your phone number through our website or otherwise providing it to us, you consent to receive text messages from ELH Horse Properties. Consent is not a condition of purchasing or using any service.

Message frequency: Message frequency may vary.

Message and data rates: Message and data rates may apply.

Opt-out: You may opt out of text messages at any time by replying STOP to any message. You may reply HELP for assistance.

No sharing for marketing purposes: Mobile opt-in information and mobile phone numbers collected for the purpose of SMS consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate our business, such as our customer relationship management (CRM) platform, email and text messaging providers, and website hosting services, solely to the extent necessary to perform those services on our behalf

Other parties to a transaction, such as lenders, title companies, or other agents, but only when necessary to facilitate a real estate transaction you are involved in, and only with your knowledge

Legal authorities, when required to comply with a law, subpoena, or legal process, or to protect the rights, property, or safety of ELH Horse Properties or others

As noted above, information collected for SMS consent purposes is never shared with third parties for their own marketing use.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of our website may not function properly if you do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, maintain business records, and comply with legal obligations.

7. Your Choices and Rights

You may:

Request access to the personal information we hold about you

Request that we correct or update your information

Request that we delete your information, subject to any legal or business record-keeping requirements

Opt out of text messages at any time by replying STOP

Unsubscribe from marketing emails using the unsubscribe link included in those emails

To exercise any of these choices, contact us using the information below.

8. Data Security

We use reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

ELH Horse Properties

Phone: (714) 323-5934

Email: [email protected]